24/7 EMERGENCY · IMPERIAL HILLS, IN(765) 436-6771
Family-Owned Crew Serving Imperial Hills

Water in Your Imperial Hills Basement?

When water is spreading across your floors in Imperial Hills, Imperial Hills Water Restoration delivers fast, around the clock emergency response to extract, dry, and restore your home. Our IICRC certified crews handle the full scope from initial mitigation through final reconstruction, and we coordinate directly with your insurance carrier.

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Quick Answer

Imperial Hills Water Restoration is an IICRC-certified IN water damage restoration company serving Imperial Hills and surrounding areas. We provide water damage restoration, basement flooding, sewage cleanup, storm damage to Imperial Hills homeowners with 24/7 emergency response and insurance coordination.

  • Services: water damage restoration, basement flooding, sewage cleanup, storm damage
  • Service area: Imperial Hills, Johnson County, IN and surrounding areas
  • Response time: Same day for Imperial Hills inquiries; 24/7 emergency service available
  • Licensed and insured (License #RC21100059)
  • Serving Imperial Hills, IN since 2018
No Cost, No Obligation

Schedule Your Free Damage Assessment

Our inspection process for Imperial Hills homes is a methodical room by room walkthrough designed to find every pocket of moisture before it becomes a mold problem. We measure walls at multiple heights with non penetrating meters, check baseboards and trim, pull insulation in suspect cavities, look behind cabinets and appliances, inspect under sinks, around water heaters and washing machines, and walk the full basement perimeter and slab joints. Thermal imaging cameras map hidden moisture behind finished surfaces, penetrating meters confirm actual moisture content in the material, and a hygrometer logs ambient temperature and humidity. The reason we go this deep on Imperial Hills inspections is simple. The most expensive failure in water restoration is moisture missed on day one that quietly feeds mold growth thirty days later, long after the visible damage looks resolved.

Written assessment at no charge
Within 2 hours response in Imperial Hills
Licensed (#RC21100059) and fully insured
Insurance claims managed at no extra cost

I agree to be contacted by Imperial Hills Water Restoration regarding my inquiry.

5,000+
Projects Completed
4.9★
Google Rating
2,144
5-Star Reviews
7+
Years Experience
24hr
Storm Response
Flexible Financing

Payment Options That Work for You

Your Imperial Hills Water Restoration project lead will walk you through every financing option during the assessment. Terms in writing, no pressure, no surprise charges.

0%
12 Months
No Interest, No Payments

Pay for your project at a later time, but lock in today's pricing. Ideal for homeowners waiting on insurance settlements.

  • No payments for 12 months
  • No interest if paid in full
  • Lock in current pricing today
8.99%
Up to 20 Years
Long-Term Financing

Spread your investment over up to 20 years with fixed equal payments. The right choice for larger projects or homeowners who prefer lower monthly amounts.

  • Up to 20-year terms available
  • Fixed equal payments
  • Ideal for larger restoration projects
Ask About Financing

Subject to credit approval. Ask your project lead for current terms and promotions.

Rapid ResponseIICRC CertifiedLocal CrewLicensed ProsDocumentation Done RightTrusted WorkmanshipFree Inspections24/7 DispatchRapid ResponseIICRC CertifiedLocal CrewLicensed ProsDocumentation Done RightTrusted WorkmanshipFree Inspections24/7 Dispatch
Professional Services

Imperial Hills Homeowners Trust Us For

From emergency response to full reconstruction, Imperial Hills Water Restoration handles every restoration project with IICRC-certified crews and clear documentation.

Water Damage Restoration in Imperial Hills

Serving Imperial Hills: full scope water damage restoration for residential properties, covering extraction, structural drying, antimicrobial treatment, and reconstruction back to pre loss condition.

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Basement Flooding in Imperial Hills

For Imperial Hills addresses, emergency response and cleanup for flooded basements, including water extraction, structural drying, contaminated material removal, and restoration of finished basement spaces.

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Sewage Cleanup in Imperial Hills

Serving Imperial Hills: category 3 sewage cleanup with containment, contaminated material removal, antimicrobial treatment, and full restoration per IICRC S500 protocols for biohazard water.

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Storm Damage in Imperial Hills

In Imperial Hills, restoration for water intrusion caused by severe storms, including wind driven rain, flash flooding, and foundation infiltration, from extraction through final reconstruction.

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Commercial Water Restoration in Imperial Hills

For Imperial Hills addresses, water damage restoration for commercial properties, scaled to the building footprint with extraction, drying, and reconstruction handled to minimize business interruption.

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Commercial Flood Damage Cleanup in Imperial Hills

For Imperial Hills addresses, flood damage cleanup for commercial buildings, including bulk water extraction, structural drying of large scale spaces, and salvageable content recovery.

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Commercial Sewage Cleanup in Imperial Hills

Serving Imperial Hills: commercial sewage cleanup with full containment, contaminated material removal, antimicrobial protocols, and restoration of affected work and customer areas.

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Commercial Mold Remediation in Imperial Hills

For Imperial Hills addresses, mold remediation for commercial properties performed to the IICRC S520 standard, including containment, removal, antimicrobial treatment, and post remediation verification.

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Commercial Storm Damage in Imperial Hills

In Imperial Hills, storm damage restoration for commercial properties, covering water intrusion mitigation, structural drying, and reconstruction of affected building areas.

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Aaron Christy founder Imperial Hills Water Restoration
Aaron Christy
Founder
About Us

Local Expertise, Real Results

Measured moisture readings, documented scope, and the same crew from the first extraction through the final coat of paint.

Restoration companies in Imperial Hills are not all the same. is the version that documents everything, runs the same crew through reconstruction, answers the phone at 2 AM, and does not bill for work the IICRC standard says is unnecessary. License #RC21100059, serving Imperial Hills and Johnson County since 2018.

Imperial Hills Water Restoration provides water damage restoration in Imperial Hills and across Johnson County, responding to burst pipes, sewage backups, basement flooding, and storm intrusion in the surrounding Greenwood, Center Grove, Southport, and Bayshore service areas. Our crews are IICRC certified technicians, licensed and insured, working as employees rather than crew so the same faces stay with your job from extraction through rebuild. We have spent years answering emergency calls from Imperial Hills homeowners, which means we know the housing stock, the basement layouts, and the kind of damage that hides behind a finished wall. When you call, you reach a restoration company that treats your home like the largest investment you own.

Every Imperial Hills water restoration job we run follows the IICRC S500 standard for water damage and the IICRC S520 standard when mold remediation enters the scope. That means the work starts with a measured moisture assessment using thermal imaging and penetrating meters, not a guess from the doorway. From there we move to controlled extraction, structural drying with monitored air flow and dehumidification sized to the affected square footage, and antimicrobial application when contamination warrants it. Before any reconstruction begins, we verify materials have returned to dry standard against unaffected baseline readings. The rigor protects your home from the slow developing problems that surface 30 or 60 days after a sloppy dry out.

Our Promise

We make three commitments to every Imperial Hills homeowner who calls Imperial Hills Water Restoration. First, fast emergency response dispatched day or night, because water damage gets more expensive every hour it sits. Second, IICRC certified technicians trained to the S500 standard, working with the equipment and methodology the industry requires. Third, a free on site inspection with no obligation, and full coordination with your insurance carrier if you have an active claim. That is the floor of what you should expect from any restoration company you let into your home.

Why Imperial Hills Chooses Us

Built on Imperial Hills Trust

Imperial Hills homeowners get IICRC certified work, documented moisture readings, and pricing that matches the scope, not a number invented after the equipment leaves.

around the clock Emergency Dispatch

Water damage in Imperial Hills does not wait for business hours, and neither do we. Our 24 7 emergency line connects you to a restoration crew ready to roll, with extraction equipment and dehumidifiers staged on the trucks. Fast response limits the spread into subfloors, drywall, and cabinetry, which keeps the eventual scope and cost smaller.

IICRC Certified Crews

Our technicians are certified to the IICRC S500 standard for water damage restoration and the S520 standard for mold remediation. In practice that means measured moisture readings, documented drying progress, and antimicrobial protocols handled the way the industry requires. You get verifiable methodology, not improvisation, on every job.

Mitigation Through Rebuild

Most Imperial Hills homeowners do not want to manage two contractors, two billing cycles, and a gap of weeks between dry out and reconstruction. We handle the full scope under one project, from the first extraction through drywall, flooring, paint, and trim. One point of contact carries the job to the final walk through.

Insurance Documentation Done Right

We document every affected area with photos, video, and logged meter readings before any mitigation begins. That documentation gives your adjuster the justification they need to process the claim cleanly. We coordinate directly with your insurance carrier so the paperwork side of your loss does not become a second emergency.

Our Process

What Happens on Every Imperial Hills Job

The first phase on any Imperial Hills water damage call is moisture assessment and Category determination. We walk the property, run thermal imaging across affected areas, take meter readings on walls, floors, and ceilings, and identify the source, whether that is a broken supply line, a failed appliance, sewage backup, or storm intrusion through a foundation wall. The water is classified as Category 1, 2, or 3 per IICRC S500, which dictates everything that follows. Scope of damage is mapped before a single piece of drying equipment goes in. This phase typically takes one to two hours depending on the size of the loss.

Phase two is insurance coordination and documentation. Before we move equipment in, every affected area is photographed and video recorded, a written moisture map is generated with logged meter readings, and we make direct contact with your insurance adjuster to align scope with coverage. Mitigation work is justified in writing per industry standard so there is no dispute about why a wall cavity had to be opened or why a section of carpet had to come out. Most Imperial Hills homeowners never see the back and forth paperwork, because we handle it directly with the carrier while you focus on your family.

Phase three is drying execution and controlled reconstruction. Air movers and dehumidifiers are positioned per structural drying calculations, sized to the affected square footage and the materials involved. Daily monitoring with logged readings continues until structures hit dry standard, meaning moisture content in the affected materials matches unaffected baseline readings. Controlled demolition happens only where materials cannot be saved. Then reconstruction follows, drywall, insulation, flooring, paint, trim, and finish work to bring the home back to pre loss condition. The goal is a finished room, not a dried out shell waiting for someone else.

Rapid Emergency Dispatch

When you call Imperial Hills Water Restoration, a certified technician leads a crew with extraction equipment, dehumidifiers, air movers, and moisture meters staged on the truck. The crew arrives ready to begin extraction, not ready to take notes for a return trip. Speed on the front end shrinks the scope on the back end.

Category Determination

Every Imperial Hills loss is classified per IICRC S500 protocol. We log meter readings, identify the contamination level, and produce a written assessment that defines scope. Cat 1, Cat 2, or Cat 3 changes the materials we save, the materials we remove, and the protective measures required. The classification drives the whole project.

Insurance Coordination

We work with your insurance carrier from the first call. Scope is documented and justified, photos and meter logs are submitted, and the work performed matches what the policy covers. transparent invoicing. You stay informed, the adjuster stays informed, the claim moves.

Verified Dry Standard

Drying continues until materials are confirmed dry against unaffected baseline readings, not until a calendar day says we are done. Daily moisture readings are tracked through the dry out. Reconstruction does not start until the structure is verified. That is how you avoid mold problems thirty days later.

WHAT WE SEE IN IMPERIAL HILLS

Water Damage Sources in Imperial Hills

Appliance Failures

Dishwashers, washing machines, refrigerator ice maker lines, and water heaters fail without warning. Slow leaks behind appliances can run weeks before the wall behind them shows visible damage.

Roof Leaks After Storms

Hail damage often goes unnoticed by Imperial Hills homeowners until ceiling water shows up months later. Storm damage inspections after major hail events can catch problems before they become water emergencies.

Burst Supply Lines

Burst supply lines in Imperial Hills homes happen most often in unheated wall cavities and crawlspaces. The combination of Indiana winter temperatures and inadequate pipe insulation means dozens of these calls each winter.

Foundation and Groundwater Intrusion

Hydrostatic pressure pushes groundwater through foundation cracks and weak points. Imperial Hills basements built before modern waterproofing standards are particularly vulnerable during wet springs.

Sewer Line Backups

Older Imperial Hills neighborhoods with clay sewer mains see periodic backups, especially after heavy rains overwhelm the system. This is Category 3 water and requires full IICRC S500 containment.

Sump Pump Failure

Imperial Hills’s spring rains overwhelm sump pumps that haven’t been tested. We see this constantly: storm hits, pump fails, basement floods. Testing your sump pump twice a year prevents most of these emergencies.

How We Work

Three Simple Steps

From emergency call to job complete, we follow a disciplined IICRC-certified process on every Imperial Hills water restoration project.

1

Emergency Dispatch

Call us 24/7 and a crew is dispatched within 2 hours with extraction equipment, moisture meters, and containment ready to deploy on arrival.

2

Inspection & Documentation

Full moisture map, Category classification per IICRC S500, photos and readings logged. Everything documented for your insurance claim before any work begins.

3

Restore & Verify

Extraction, drying, decontamination, and restoration. Most Imperial Hills dry-outs complete in 3 to 5 days with verified moisture readings before we leave.

At a Glance

Water damage pricing in Imperial Hills

Mitigation ranges calibrated to the Imperial Hills market. Final pricing depends on water volume, materials affected, and IICRC Category.

Response: within 2 hours for active water emergencies
Dry-out: 3 to 5 days
Important
These are typical pricing ranges for the Imperial Hills market. Your final cost depends on your unique situation. Call (765) 436-6771 for a free on-site inspection.
Category 1 Water Loss
Clean water from supply line, water heater, rainwater. Extraction and structural drying.
$1,500-$8,000+
Category 2 Water Loss
Category 2 contamination to professional standards (sometimes called gray water): dishwasher, washing machine, aquarium discharge. Cleaning plus drying.
$3,000-$12,000+
Category 3 Water Loss
Black water from sewage or contaminated ground source. Full containment protocols.
$7,000-$20,000+
Basement Flood Cleanup
Full basement extraction, structural drying, contents recovery, sanitization, documentation.
$2,000-$12,000+
Sewage Cleanup
IICRC Cat 3 protocols, full containment, professional cleaning, post remediation verification available.
$3,500-$15,000+
Mold Remediation
Professional standards containment, HEPA filtration, removal. Pricing varies by scope.
$500-$15,000+
Mold Mitigation
Proactive containment and drying after a water event to prevent mold growth. Scope determined on site based on conditions. Pricing varies by area, materials, and severity of the underlying water event.
$2,000-$6,000+
Included in ranges
All mitigation ranges above cover water extraction, structural drying with industrial air movers and dehumidifiers, antimicrobial treatment, removal of unsalvageable wet materials (drywall, insulation, flooring), moisture documentation, and job site monitoring through dry standard.
Quoted separately
Ranges do not include reconstruction (drywall, flooring, paint, cabinetry), building permits, specialty trade work hired separately (licensed plumber, electrician, structural engineer), large scale contaminated material disposal fees, content storage or POD rental, or the homeowner's insurance deductible.

Expert Imperial Hills Restoration Crews Available Now

If water is spreading through your Imperial Hills home right now, or you suspect hidden moisture from a recent storm, call Imperial Hills Water Restoration for fast emergency dispatch. Free on site inspection, no obligation, and we work directly with your insurance carrier to keep the claim moving.

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Water emergency in Imperial Hills? Tap to call (765) 436-6771